Tiếng Việt
中文 (中国)Comprehensive Customs Declaration Services from Ratraco Solutions help businesses clear customs within 1–2 working days and save up to 30% compared with handling declarations themselves, covering all import and export categories at seaports, airports, and border crossings nationwide. As an official customs agent in partnership with FadoExpress, Ratraco handles the entire process, from HS code and tax rate advice => electronic declarations => direct coordination with customs authorities => delivery, ensuring fast, compliant processing without the need for dedicated in-house staff.
- Customs declaration services: Supporting businesses through every customs clearance procedure from A to Z;
- Includes: HS code and tax advice → declaration → coordination with customs;
- Applicable to all import and export categories;
- Enables fast, compliant clearance and reduces risks;
- Businesses do not need to file declarations themselves; the agent’s digital signature can be used;
- Available at ports, airports, and border crossings nationwide;
- Can be combined with comprehensive logistics services;
- Process: Documentation → declaration → clearance → delivery.
Customers can consult the rate schedule for OUTSOURCED CUSTOMS DECLARATION AND CUSTOMS AGENCY SERVICES FOR IMPORT AND EXPORT CARGO HERE
What Is a Comprehensive Customs Service? Definition and Benefits from A to Z
A comprehensive customs service is a logistics solution in which a provider such as Ratraco Solutions completes all customs clearance procedures on behalf of a business. Its main purpose is to ensure fast, lawful clearance of import or export shipments without the business having to handle complex procedures itself.
Why Are Customs Declarations Mandatory?
All goods crossing a border must be declared to customs to:
- Authorize their movement: Ensure the goods are not prohibited and are eligible for import or export.
- Assign HS codes and calculate duties: Provide a basis for authorities to determine tariff classifications and related financial obligations.
- Support government oversight: Help the government compile trade statistics and control product quality.
Benefits of Comprehensive Customs Services
- Save time: Shorten procedures and prevent storage delays that generate additional costs.
- Reduce risks: Experts familiar with the law minimize documentation errors and incorrect tariff classifications.
- Optimize staffing: Businesses do not need a separate import/export department, reducing operating costs.
Ratraco Solutions: A Leading Trusted Customs Agent and Clearance Provider
Ratraco Solutions is proud to be an official customs agent, specializing in comprehensive clearance services at major seaports, airports, and border crossings nationwide, including Cát Lái, Tân Sơn Nhất, Nội Bài, and major land border checkpoints. We help importers and exporters handle complex procedures, from electronic declarations and specialized permits to tax refunds, quickly and accurately.
Through its strategic partnership with FadoExpress, Ratraco Solutions also supports declarations using the customs agent’s digital signature, simplifying procedures without requiring businesses to use their own. With strengths in international intermodal rail transport and an experienced team, we are committed to providing end-to-end logistics, from international transport and customs declarations to domestic warehouse delivery, at optimized costs and with timely clearance plans.
Ratraco Solutions’ Customs Clearance Network and Capabilities
Ratraco Solutions provides professional customs declaration services at all major clearance points nationwide, ensuring smooth cargo movement across every transport mode:
- At international airports: We serve 12 major airports, including Tân Sơn Nhất (SGN), Nội Bài (HAN), Đà Nẵng (DAD), Vân Đồn, Cát Bi, and Cam Ranh. Rapid processing helps optimize air cargo transit times.
- At land border crossings: Ratraco directly handles procedures at Vietnam–China, Vietnam–Laos, and Vietnam–Cambodia border crossings. Strategic locations include Móng Cái, Hữu Nghị, Lào Cai, Cha Lo, Lao Bảo, and Mộc Bài, providing strong support for international intermodal trade.
- At major seaports: We handle declarations and clearance at Vietnam’s busiest seaports, including Cát Lái, Cái Lân, Hải Phòng, Tiên Sa, Quy Nhơn, Vũng Tàu, and Saigon, meeting large-scale sea container transport needs.
Customs Declaration Categories
Ratraco Solutions specializes in clearance procedures for a wide range of import and export categories, helping businesses optimize processes and tax obligations:
- Trading and manufacturing: Commercial imports and exports, processing, and export manufacturing;
- Transfer and special categories: On-the-spot imports and exports, temporary import/re-export, temporary export/re-import, and transit cargo;
- Investment and non-commercial categories: Investment goods, whether taxable or tax-exempt, and non-commercial goods.
Cargo Categories Accepted for Customs Declaration
Ratraco handles customs declarations for many cargo categories in Ho Chi Minh City, the former Bình Dương area, Đồng Nai, Hanoi, and other key locations:
- Industrial and construction goods: Iron and steel, construction materials, new and used machinery, production line components, and specialized medical, aviation, and defense equipment.
- Agricultural products, seafood, and food: Fresh/frozen seafood, meat, vegetables, regular foods, health supplements, fertilizers, and plant protection products.
- Consumer and other goods: Household electronics, electronic components, commercial cosmetics, children’s toys, chemicals, and handicrafts.
Ratraco Solutions’ Customers
Ratraco Solutions provides customs declaration services for a wide range of businesses, particularly in Ho Chi Minh City, the former Bình Dương area, Đồng Nai, and neighboring areas, including:
- Companies importing and exporting through airports and seaports.
- Businesses in industrial parks, export processing zones, and non-tariff zones.
- Customers seeking comprehensive customs services, from consultation to clearance and logistics.
>>Read more: Customs Declarations at Seaports
Why Is Ratraco Solutions the No. 1 Choice for Comprehensive Customs Declaration Services?
Why rail container transport provider Ratraco Solutions remains a trusted choice for comprehensive customs declaration services:
- Reasonable costs and high quality: Ensuring the best service quality at optimized costs, rather than simply the lowest price;
- Core standards: Completing procedures according to three criteria: Speed – Accuracy – Professionalism;
- Extensive network: Representative offices in Ho Chi Minh City, Hanoi, and Đà Nẵng, with in-depth knowledge of clearance procedures at border crossings, airports, and seaports nationwide;
- Strong expertise: Experienced specialists who understand the law and stay up to date with the latest circulars and decrees, with a commitment to promptly handling challenging shipments;
- Agent responsibility: Ratraco’s customs agent name and code appear on the declaration. We take responsibility for the declared information and handle import/export procedures on the business’s behalf under the contract;
- Comprehensive support: Dedicated advice on documentation, procedures, and HS classification, with complete information confidentiality;
- Complete logistics: A full range of logistics equipment and a commitment to door-to-door delivery at the correct time and location;
- Commitment: An appropriate compensation policy for losses caused by delays in the declaration process.
Cost Categories in Ratraco’s Comprehensive Customs Service
Customers using comprehensive customs services should understand the following main cost categories, applicable in Ho Chi Minh City, Bình Dương, Đồng Nai, Hanoi, and border crossings nationwide:
- Carrier costs: Sea/air D/O and B/L fees and surcharges such as THC, CIC, seal, telex release, and EBS for container cargo; CFS, handling, and labor charges for consolidated cargo;
- Port/airport costs: Container lifting, stuffing and stripping, CFS warehouse handling, storage, air cargo labor charges, and transfer to customs or specialized inspection yards;
- Specialized inspection costs and official fees: Applicable when goods require quality checks, food safety inspections, quarantine, energy efficiency testing, or conformity certification;
- Domestic transport and handling costs: Transport between the port/airport and warehouse in either direction, plus loading and unloading at the customer’s warehouse;
- Import/export duties, if applicable: Including import and export duties; Ratraco can assist with payment by agreement.
Customs Declaration Procedures at Border Crossings, Airports, and Seaports
Overview diagram of the import/export customs clearance process:
Customs Declaration Procedure at Seaports
Ratraco Solutions provides a streamlined seaport customs declaration process at major ports such as Cát Lái, Hải Phòng, Đà Nẵng, and nationwide:
- Request acceptance and quotation: Check documents, advise on HS codes and taxes, and anticipate customs channel assignment.
- Electronic declaration: Prepare a draft declaration and transmit data through VNACCS after customer confirmation.
- Port clearance: Sign documents, receive the channel assignment, and handle clearance and specialized inspection procedures.
- Completion and delivery: Transport to the warehouse, issue the invoice, and hand over all documentation.
Customs Declaration Procedure at Airports and Border Crossings
Ratraco Solutions provides professional customs declaration procedures at airports and border crossings nationwide, including Ho Chi Minh City, Bình Dương, Đồng Nai, and Hanoi, ensuring fast and compliant processing.
For imports:
- Request acceptance and quotation: Receive the request, provide consultation, and quote the service.
- Documentation review: Review documents and advise on HS codes, tax rates, permits, and expected channel assignment.
- Draft declaration approval: Transmit a draft electronic declaration and send it to the customer for review before official submission.
- Official declaration: Submit the electronic customs declaration and notify the customer of the channel assignment.
- Clearance at the airport/border crossing: Handle on-site procedures for prompt clearance.
- Delivery: Transport and deliver the goods to the customer’s warehouse, if requested.
- Documentation completion: Issue the invoice and hand over shipment documents.
For exports:
- Policy review: Determine product regulations, including prohibited, restricted, or encouraged categories, and any applicable export duties.
- Document preparation: Contract, invoice, packing list, booking confirmation, and specialized documents, if required.
- Weight confirmation: Weigh the cargo at the airport warehouse (TCS/SCSC) to obtain official figures.
- Electronic declaration: Submit the customs declaration through the system.
- Customs procedures: Complete processing at the airport or border customs branch.
- Clearance and finalization: Finalize the export declaration.
- Documentation completion: Issue the invoice and hand over the relevant documents.
Ratraco Solutions also offers the following key services:
- North–South Rail Container Transport
- Motorcycle Transport by Train
- Car Transport Across Northern, Central, and Southern Vietnam
- Rail Freight Transport
- International Intermodal Container Transport…
The information above describes the customs declaration services at Ratraco Solutions. With an experienced team and professional procedures, Ratraco supports fast clearance at key locations such as Cát Lái Port, Tân Sơn Nhất Airport, and border crossings nationwide. Contact our hotline for advice and a quotation tailored to your shipment.
Công ty TNHH Giải Pháp vận tải Ratraco
Địa chỉ: 161/1 Cộng Hòa, Phường Bảy Hiền, TP. HCM
Hotline: 0965 131 131
Email: [email protected]
Website: https://ratracosolutions.com
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